PRIVACY POLICY

Information We Collect

A. Information You Provide

We may collect personal information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Order and transaction details

  • Communications sent to us via email or contact forms

B. Automatically Collected Information

When you visit our Site, we may automatically collect:

  • IP address

  • Browser type and device information

  • Pages viewed and time spent on the Site

  • Referring or exit URLs

  • Approximate geographic location (derived from IP)

Cookies & Google Analytics

We use Google Analytics, a web analytics service provided by Google Inc., to understand how visitors interact with our Site.

Google Analytics uses cookies and similar technologies to collect usage data. This information helps us:

  • Analyze Site performance

  • Improve content and functionality

  • Understand traffic patterns

Google may use collected data in accordance with its own privacy policies. You can learn more or opt out by visiting:
https://policies.google.com/privacy
https://tools.google.com/dlpage/gaoptout

How We Use Information

We use collected information to:

  • Process and fulfill orders

  • Communicate with customers

  • Provide customer support

  • Improve our products and services

  • Detect fraud and maintain security

  • Send transactional and marketing communications (where permitted)

How We Share Information

We do not sell personal information.

We may share information with:

  • Service providers (payment processors, shipping carriers, analytics providers)

  • Legal authorities when required by law or to protect rights and safety

  • Business successors in the event of a merger, acquisition, or asset sale

Payment Processing

Payments are handled by third-party processors. We do not store full payment card numbers on our servers.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only as long as necessary to fulfill legitimate business purposes and legal obligations.

Children’s Privacy

This Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

HIPAA Notice

This Site is not intended for the collection of protected health information (PHI) under HIPAA. Please do not submit sensitive medical information through the Site.

Changes to This Policy

We may update this Disclaimer & Privacy Policy at any time. Changes become effective upon posting.

DISCLAIMER

Content Disclosure

The content provided on this Site is offered for general informational and commercial purposes only. This includes, but is not limited to, product descriptions, instructional materials, blog articles, FAQs, and other written or visual content.

Nothing on this Site is intended to replace or substitute for professional medical, legal, regulatory, or compliance advice. You are solely responsible for determining whether any product or information is appropriate for your specific use case.

Product Disclosure

1 Step Detect does not provide medical diagnoses, treatment recommendations, legal opinions, or regulatory determinations.

  • Drug and alcohol testing products are screening tools only, unless otherwise expressly stated.

  • Test results should never be used as the sole basis for medical decisions, employment actions, disciplinary measures, or legal conclusions without appropriate confirmation and professional review.

Always consult qualified healthcare providers, medical review officers (MROs), legal counsel, or compliance professionals regarding interpretation of results and regulatory obligations.

All drug and alcohol testing products sold by 1 Step Detect must be used strictly in accordance with the manufacturer’s instructions.

Screening results may be influenced by factors including (but not limited to):

  • User technique

  • Storage conditions

  • Timing of collection

  • Cross-reactivity with medications or substances

  • Environmental factors

False positives or false negatives are possible. When required by policy, regulation, or best practice, screening results should be confirmed by a certified laboratory method.

1 Step Detect is not responsible for decisions, actions, or outcomes resulting from the use or misuse of any product purchased through this Site.

Statement on Forensic Use Products

Certain products offered on this Site may be labeled “Forensic Use Only” (FUO) or otherwise designated for restricted forensic or law-enforcement applications.

By purchasing or using any FUO-designated product, you acknowledge and agree that:

  • These products are intended for drug abuse testing in forensic or law-enforcement settings, or establishments performing testing for such entities.

  • Appropriate users may include, but are not limited to:

    • Law enforcement agencies

    • Court systems

    • Probation and parole departments

    • Correctional facilities, jails, and detention centers

    • Forensic laboratories and similar institutions

    • Facilities responsible for testing on behalf of law enforcement

FUO products may not be appropriate for clinical, medical, or general consumer use. It is the purchaser’s responsibility to ensure proper authorization, compliance, and suitability prior to ordering. Always contact info@1stepdtx.com with questions and concerns.

Regulatory & Compliance Disclosure

Regulations governing drug and alcohol testing vary by jurisdiction, industry, and use case. While certain products may be described as CLIA-waived or compliant with specific standards, 1 Step Detect makes no guarantee that any product meets the regulatory requirements applicable to your specific program.

You are responsible for ensuring compliance with all applicable laws, regulations, workplace policies, and agency requirements.

Statement on Third-Party Links

This Site may contain links to third-party websites for convenience or informational purposes. We do not control, endorse, or assume responsibility for the content, accuracy, or privacy practices of third-party sites. Accessing such sites is done at your own risk.

Limitation of Liability

To the fullest extent permitted by law, 1 Step Detect, its owners, officers, employees, affiliates, and suppliers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or related to:

  • Use of or reliance on this Site or its content

  • Purchase, use, or misuse of any product

  • Interpretation or implementation of test results

  • Any testing program or policy decisions

No Warranties

This Site and all content and products are provided “as is” and “as available,” without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.

Pricing & Availability Disclaimer

All prices, product descriptions, availability, and specifications displayed on this Site are subject to change at any time without notice. We reserve the right to correct pricing errors, typographical mistakes, or inaccuracies, and to modify or discontinue products or services at any time.

In the event of a pricing error or product availability issue, we reserve the right to cancel or refuse any order, even after an order confirmation has been issued or payment has been processed. If payment has already been received, a refund will be issued in accordance with our applicable policies.

Copyright & Intellectual Property Notice

All content on this Site, including but not limited to text, graphics, logos, product images, photographs, videos, icons, software, layout, design elements, and written materials, is the property of 1 Step Detect or its content suppliers and is protected by United States copyright, trademark, and other intellectual property laws.

You may not copy, reproduce, distribute, modify, display, publish, transmit, or create derivative works from any content on this Site without prior written permission from 1 Step Detect, except for personal, non-commercial use as permitted by law.

Unauthorized use of Site content may violate intellectual property laws and may result in legal action.

Governing Law & Venue

This Disclaimer & Privacy Policy, and any disputes arising out of or relating to the Site or products sold by 1 Step Detect, shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to conflict-of-law principles.

Any legal action or proceeding shall be brought exclusively in the state or federal courts located within Pennsylvania, unless otherwise required by law.

Severability

If any provision of this Disclaimer & Privacy Policy is found to be unlawful, void, or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

This Disclaimer & Privacy Policy constitutes part of the overall agreement governing your use of this Site, together with any Terms & Conditions, Return Policies, or other posted policies.

Contact Information

1 Step Detect
1413 Pittsburgh Road
Valencia, PA 16059
Email: info@1stepdtx.com
Phone: 1-888-822-7120 | 412-384-5060